Privacy policy

Your privacy is important to us

Introduction

With the development of new communications tools, it is important to pay close attention to the protection of privacy. This is why we are committed to ensuring the confidentiality of personal information that we collect.

Collection of Personal Information

The personal information we collect is received through forms and arises from the interactivity established between you and our website. As indicated in the section below, we also use cookies and/or log files to amass information about you.

Collection of personal information :

  • Name
  • Email address
  • Shipping and invoicing addresses
  • Phone number

Forms and Interactivity

Your personal information is collected via the use of forms, such as :

  • Account opening
  • Purchase order
  • Contact

We use the information collected this way for the following purposes :

  • Shipping and invoicing
  • Promotional information / offers
  • Correspondence

Log Files and Cookies

We acquire certain information via log files and cookies. This concerns the following types of information :

  • IP address
  • Operating system
  • Visited pages and requests
  • Connection date and time

These types of files are used to :

  • Ensure improvement in service and a personalized welcome
  • Analyze statistics
  • Serve digital "remarketing" ads

Sharing of Personal Information

We are committed not to sell your personal information to third parties. However, we reserve the right to share your information with third party companies and partners, including Google, for the following uses :

  • Digital "remarketing" ads

If you do not wish to share your personal information with third parties, you can opt out, as mentionned in the section below.

Right of Veto and of Removal (Opt-out)

We are committed to offering you a right of veto and of removal regarding your personal information.

The right of veto is understood to mean the possibility offered to online visitors to refuse to have their personal information be used to certain ends outlined during collection.

The right of removal refers to the option offered to online visitors to choose that their personal information no longer be used in a mailing list, for example.

To use these rights, you can contact us by e-mail, mail or telephone :

Cedeq Inc.
5193 Montee St-Hubert
St-Hubert, Quebec
J3Y 1V8, Canada

E-mail: support@cedeq.com
Telephone: 450-462-3988
Canada/USA: 1-888-462-3988

Right of Access

We are committed to recognizing right of access and modification for those individuals who wish to consult, modify or delete information about them.

To use these rights, you can contact us at the address below :

Cedeq Inc.
5193 Montee St-Hubert
St-Hubert, Quebec
J3Y 1V8, Canada

E-mail: support@cedeq.com
Telephone: 450-462-3988
Canada/USA: 1-888-462-3988

Security

Personal information that we collect is kept in a secure environment. Persons working for us are bound to respecting the confidentiality of your information.

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the security of your transactions. At the same time, as no mechanism can ensure 100% security, there is always a small element of risk when using the Internet to transmit personal information.

 

Thank you! We will get back to you shortly.

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