FAQ

Enterpad (turnkey)

Questions and Answers

Where is Cedeq? How can I contact Cedeq?

Cedeq Industries Inc.
5193 Montee St-Hubert
St-Hubert, Quebec
J3Y 1V8, Canada

E-mail: support@cedeq.com
Canada/USA: 1-888-462-3988
Tel: (450) 462-3988
Fax: (450) 462-3988

(Monday through Friday, from 9:00am to 5:00pm, Eastern Time.)

How long will it take to receive my Enterpad order?

We use  Xpresspost™ to ship small quantity Enterpad orders. The official delivery time for one Enterpad to Canada, Australia, the United States or the Netherlands is about 5 days. However, there can be some additional delay at each country's customs. A reasonable estimate is about 1-2 weeks on average.

Can we have two configured Enterpads hooked up to one PC?

It is possible to hook up a series of Enterpads on one PC. Theoretically, you may hook up as many Enterpads as there is USB ports available.

What is the difference between standard, AHK and turnkey Enterpads?

There is no hardware difference. They simply come with a different programming to suit different needs. Hence, all models have their own online reference. Someone who does not want to learn about programming will be interested in the turnkey model. A software programmer who wants to take advantage of the AutoHotkey language will rather consider the AHK Enterpad. Furthermore, the Enterpad can be easily reprogrammed, so it can be changed to other models.

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Please use the following form if you have a question about the Enterpad. We will attempt to provide you with an answer within 8 working hours. Thank you.

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