How long will it take to receive my Enterpad order?
We use Xpresspost™ to ship small quantity Enterpad orders. The official delivery time for one Enterpad to Canada, Australia, the United States or the Netherlands is about 5 days. However, there can be some additional delay at each country's customs. A reasonable estimate is about 1-2 weeks on average.
Is it possible to mute the keypress beep on the Enterpad?
If you have an Enterpad manufactured since 2012 (serial number CD1205-033 and later), you can use this small utility to disable or re-enable the keypress beep on the Enterpad.
Additionally, for Enterpads manufactured since 2019 (serial number CD1945-021 and later), you can disable the keypress beep by pressing 'Shift+ESC' twice on the Enterpad, then 'Shift+BeepLO' to disable the beep or 'Shift+BeepHI' to re-enable it.
The most recent setting will be held in memory until changed, even if the power is turned off.
Is it possible to personalize the top front of the Enterpad with our logo?
There are two options for adding your company's logo to the Enterpad:
- Add your logo in the form of a printed sticker. We can handle this pre-delivery or you can add your logo this way after taking delivery.
- Custom print of the overlay protector. This can be achieved during the manufacturing process and we will deliver your custom Enterpad(s) fully personalized. This method is more expensive.
How is the Enterpad VBA different from a standard Enterpad?
There is no substantial difference. The Enterpad VBA is a standard Enterpad (with a USB plug) loaded with the AutoHotkeyRp1.pos file. You can easily convert an Enterpad VBA into a standard Enterpad and vice versa. Please note that only USB Enterpads manufactured since 2012 (serial number CD12XX-XXX and up) can be converted into an Enterpad VBA. Older Enterpads can still be used to trigger VBA macros the same way as other programmable keyboards can. Newer Enterpads (since 2012) can do it a lot better.
Other questions?
We maintain an Internet forum for Enterpad users looking for information and free programming assistance. The forum replaces our free one-on-one programming assistance (e.g. email, contact form). The forum has the added benefit of helping the whole Enterpad community. It will be a pleasure to help you on the forum.
The following form can be used for enquiries about the Enterpad that are not concerned with programming assistance:
