How long will it take to receive my Enterpad order?
We use Xpresspost™ to ship small quantity Enterpad orders. The official delivery time for one Enterpad to Canada, Australia, the United States or the Netherlands is about 5 days. However, there could be an additional delay due to customs. A reasonable estimate is about 1-2 weeks on average.
Can keypad beeps be muted on the Enterpad?
Keypad beeps can provide an optimal Enterpad experience by acknowledging every key press. If the Enterpad’s lowest setting is still too loud, a simple solution is to cover the small speaker hole on the back of the Enterpad with a piece of adhesive tape. If the volume level is still too high, you can use this small utility to mute/unmute the Enterpad keypad beep.
Is it possible to personalize the top of the Enterpad with our logo?
There are two options for adding your company’s logo to the Enterpad:
- Add your logo in the form of a printed sticker. We can handle this pre-delivery or you can add a sticker of your logo yourself.
- Custom print of the overlay protector. This can be done during the manufacturing process, and we will deliver your custom Enterpad(s) fully personalized. This method is more expensive.
How is the Enterpad for ShortKeeper different from a standard Enterpad?
There is no substantial difference. The Enterpad for ShortKeeper is a standard Enterpad (with a USB plug) loaded with the AutoHotkeyRp1.pos file. You can easily convert an Enterpad for ShortKeeper into a standard Enterpad and vice versa. Please note that only USB Enterpads manufactured since 2012 (serial number CD12XX-XXX and up) can be loaded with the AutoHotkeyRp1.pos file. Older Enterpads can still be used to trigger shortcuts the same way as other programmable keyboards can. Newer Enterpads (since 2012) can do it a lot better.
Effective as of February 2018: We have set up an Internet forum for Enterpad users looking for information and free programming assistance. The forum will replace our free one-on-one programming assistance (e.g. email, contact form). The forum has the added benefit of helping the whole Enterpad community. It will be a pleasure to help you on the forum.
The following form can be used for enquiries about the Enterpad that are not concerned with programming assistance: