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About your purchase
Payment is made through PayPal. You can set your delivery/billing addresses, configure your credit/debit card information and manage your purchases through their secure, easy-to-use website. If you prefer a different payment method, please contact us at firstname.lastname@example.org.
Don't worry, we ship worldwide! Orders are usually shipped via Canada XpressPost (with insurance and tracking number) within 1 business day of receiving cleared payment. Shipping will be done to the PAYPAL address specified in the payment. If you need your order to be shipped to a different address please make sure to change that address in PayPal before making payment. This is required by Cedeq and PayPal for your protection.
We charge a fixed shipping fee of $15 per order so you can save when ordering more than one AHK Enterpad at the same time.
Please note that no documentation is shipped with the AHK Enterpad(s). See this User guide online for up-to-date documentation.
Money Back - 100% Satisfaction Guarantee
We are confident in the quality, value, and ease of use of the AHK Enterpad and we are happy to provide you with an unconditional return policy. You have a full 15 days to use and make certain you are 100% satisfied with your new AHK Enterpad. Then, if for any reason you want to return your AHK Enterpad for a refund (or exchange to a different model) just contact us for a return code, and send it back within the following 7 days and we will quickly process your refund, minus shipping costs.
The AHK Enterpad includes a warranty against defect and/or malfunction for one year from purchase. The warranty covers all parts and labor necessary for repair or replacement. We will either repair or replace the AHK Enterpad. The warranty does not cover damage as a result of misuse or unauthorized modification.
The AHK Enterpad meets Canadian and American standards (ACNOR 108.8-M1983, code FCC, section 15-1989) with respect to electromagnetic radiation emissions for class A apparatus. Testing was done in conformity with ANSI C6.4-1991 procedure requirements.
Tax and duty
We add applicable taxes for sales in Canada. We do not add taxes and custom dues for sales outside Canada. In most cases, these charges are invoiced by your country’s customs office.
The AHK Enterpad is made in Canada; HS Tariff Classification Number 8471-60-99. In accordance with the Free Trade Agreement between North American countries, Cedeq's AHK Enterpad is available duty free in Canada, the United-States and in Mexico.
Founded in 1989, Cedeq Industries Inc. is a Canadian electronics and software engineering company. Its mission is to design and produce input devices that allow people to work better with a computer or a machine. We developed and manufacture the Enterpad since 1990.
If you need more information, call us toll free (Canada/USA) at 1-888-462-3988 or contact us at email@example.com.