FAQ

Enterpad - AutoHotkey Add-on

Which version of AutoHotkey is used with the AHK script template for the Enterpad?

We use AutoHotkey v1.1 (Unicode installation) to develop and maintain our scripts. You can download the latest version from the AutoHotkey official website: https://autohotkey.com

How long will it take to receive my Enterpad order?

We use Xpresspostâ„¢ to ship small quantity Enterpad orders. The official delivery time for one Enterpad to Canada, Australia, the United States or the Netherlands is about 5 days. However, there can be some additional delay at each country's customs. A reasonable estimate is about 1-2 weeks on average.

Is it possible to mute the keypress beep on the Enterpad?

If you have an Enterpad manufactured since 2012 (serial number CD1205-033 and later), you can use this small utility to disable or re-enable the keypress beep on the Enterpad.

Additionally, for Enterpads manufactured since 2019 (serial number CD1945-021 and later), you can disable the keypress beep by pressing 'Shift+ESC' twice on the Enterpad, then 'Shift+BeepLO' to disable the beep or 'Shift+BeepHI' to re-enable it.

The most recent setting will be held in memory until changed, even if the power is turned off.

I am getting a message: "Whoops! The Enterpad link has been broken. The AutoHotKey script will exit." I like this program and pad, but for a few months, this has been a problem. It might run for a while, and maybe on reboot, it will behave longer. Anything I can do?

The error message you mentioned typically indicates that the Enterpad's USB connection was lost, possibly for just a brief moment. This message is crucial because without it, you might think the Enterpad is unreliable due to its inability to trigger AutoHotkey scripts, or worse, that the Enterpad isn't always able to execute its AHK scripts reliably, when in fact the Enterpad has lost reliable communication with AutoHotkey. Could you please first check if the USB connection is intermittent? You could try plugging the Enterpad into a different USB port or even a different computer to see if the issue persists.

How is the AHK Enterpad different from a standard Enterpad?

There is no substantial difference. The AHK Enterpad is a standard Enterpad (with a USB plug) loaded with the AutoHotkeyRp1.pos file. You can easily convert an AHK Enterpad into a standard Enterpad and vice versa. Please note that only USB Enterpads manufactured since 2012 (serial number CD12XX-XXX and up) can be converted into an AHK Enterpad. Older Enterpads can still be used to trigger AHK scripts the same way as other programmable keyboards can. Newer Enterpads (since 2012) can do it a lot better.

Can we become a distributor for the Enterpad?

Yes, it is possible to become a distributor for the Enterpad. If you already have hands-on experience with the Enterpad, the learning curve would be shortened. Cedeq needs to know your background and qualifications. We view our relationship with distributors as a collaboration aimed at continued success for all. Contact us for more information.

Is it possible to personalize the top front of the Enterpad with our logo?

There are two options for adding your company's logo to the Enterpad:

Other questions?

We maintain an Internet forum for Enterpad users looking for information and free programming assistance. The forum replaces our free one-on-one programming assistance (e.g. email, contact form). The forum has the added benefit of helping the whole Enterpad community. It will be a pleasure to help you on the forum.

The following form can be used for enquiries about the Enterpad that are not concerned with programming assistance:

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